Shipping policy

Shipping Policy

At OCE GEAR, we aim to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. During product launches, restocks, or peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on the destination, shipping method, and carrier service.

Domestic and international shipping times are estimates only and may be affected by customs processing, carrier delays, weather, or local delivery conditions.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

International Shipping

International orders may be subject to customs duties, taxes, import fees, or local handling charges. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing an order. OCE GEAR is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

If your package appears delayed or missing, please contact us at support@ocegear.com and we will help investigate the shipment with the carrier.

Pre-Orders and Backorders

If an item is marked as pre-order, backorder, or inventory on the way, the estimated shipping timeline will be shown on the product page when available.

Contact

For shipping questions, contact us at support@ocegear.com.